Customer reviews of Breakspear Car Sales.co.uk

By kate richardson on 28 February 2023 | Verified purchase

Having previously bought a car from Breakspear Cars, I had no hesitation going back there to purchase a car for my mum. Purchasing the car couldn't have been easier. Great customer service and they even bought my mum's old car off her! Couldn't ask for anything more. Mum is delighted with her new car and I can thoroughly recommend Breakspear Cars as your first port of call when wanting to purchase a used car.

Reply from Breakspear Car Sales.co.uk on 07/03/23

Dear Kate, Thank you for taking time to write a review for us. We really enjoyed meeting your Mum and assisting her with the purchase of her new car. Should the need arise you know we are always here to help.

By Brendan on 22 February 2023 | Verified purchase

We drove some way to checkout the car, partly because the dealership has an excellent reputation. We initially saw Mark who left us to look around the car without rushing us in any way, and happily accompanied us on a test drive. My wife loved the car immediately, but there was some paint blemish which had put me off a bit. Mark without hesitation, agreed to rectify the blemish (some lacquering) together with replacing a slightly cracked rear reflector, no quibble whatsoever. We spotted that some of the plastic wheel caps were a bit aged but said that we would replace them ourselves. When we were ready to take delivery, Clive told us that he had noticed some slight deterioration of a front tyre, which I hadn't noticed at all, he then had both front tyres replaced and he had also noticed on final inspection, that the tyre repair gel was some years out of date...so he replaced that as well! Furthermore, Mark had also put on a new set of wheel caps, which we were prepared to do. This is excellent customer focused service. Mark and Clive are old school (compliment!) helpful and knowledgeable, and run a very credible dealership. Absolutely no hesitation in recommending them.

Reply from Breakspear Car Sales.co.uk on 07/03/23

Dear Brendan, Thank you for leaving us such a detailed and complimentary review. It's great to get affirmation that we are doing things properly and it is recognised by our customers. It was a pleasure to meet you both and we hope you enjoy your new car.

By Bill Cleary on 04 January 2023 | Verified purchase

I bought a VW Golf from Breakspear Cars for my son and have to say it was a pleasure to deal with both Clive and Mark. A no pressure sale from them and took time out to deal with any questions we asked/had. Would I recommend them? definitely no question about it and I will use them again for sure. If your looking for a friendly and professional car sale, look no further

Reply from Breakspear Car Sales.co.uk on 31/01/23

Dear Bill, Thank you so much for leaving us both a complimentary and comprehensive review. Should you need us in the future we're here and ready to assist.

By Anonymous on 14 December 2022 | Verified purchase

Very patient and professional service

Reply from Breakspear Car Sales.co.uk on 31/01/23

Thank you for taking the time to send us a review. We hope you enjoy your new car and should you have any queries, don't hesitate to contact us.

By Ellie Broom on 13 December 2022 | Verified purchase

Extremely helpful and supportive, Breakspear car sales helped me to find the perfect first car for me! Amazing customer service and was a smooth process as a whole :)

Reply from Breakspear Car Sales.co.uk on 31/01/23

Dear Ellie, Thank you for leaving us such a nice review. We were delighted we were able to find you your first ever car. You know where to find us, should you need anything further.

By Alan Yates on 02 December 2022 | Verified purchase

great serice the car was great

Reply from Breakspear Car Sales.co.uk on 31/01/23

Dear Alan, Thank you very much for leaving us a review. Sorry for the late reply, but we have been flat out over the last few weeks. Should you need anything in the future, we are always hear ready to help.

By Anonymous on 21 October 2022 | Verified purchase

Smooth, friendly transaction!

Reply from Breakspear Car Sales.co.uk on 31/01/23

Thank you very much for leaving us a review. We are pleased to hear all went well from your perspective.

By Leah on 11 October 2022 | Verified purchase

Very professional, friendly, straight up people. They answered all my questions and went the extra mile as far as making sure my car was in top condition and gave me lots of help and advice to make sure I was making the best decision for me. I highly recommend Breakspear Car Sales. I can see myself being a repeat customer.

Reply from Breakspear Car Sales.co.uk on 11/10/22

Dear Leah, Thank you so much for taking time to write us a review. We never take these for granted and are always pleased to receive feedback on how our sales process was received. Should you need us in the future, we will be happy to assist in any way we can.

By Jonathan Norris on 25 August 2022 | Verified purchase

friendly customer service,were very happy to fit in with my requirements. I have purchased two vehicles from Breakspear Cars in the last five years and both sales were completed in a most efficient way. All round a very good dealer to do business with.

Reply from Breakspear Car Sales.co.uk on 11/10/22

Dear Jonathan, Apologies for the delay in replying. Thank you for purchasing another vehicle and leaving us a review. We're glad everything was to your satisfaction.

By Anonymous on 24 June 2022 | Verified purchase

Excellent customer service, good quality cars. Nothing was too much hassle for them, I would highly recommend using Breakspear Cars

Reply from Breakspear Car Sales.co.uk on 24/06/22

Thank you very much for taking time to leave us a review. We don't take reviews for granted, they are vital feedback to confirm if we are doing things correctly or not and much appreciated. We hope you enjoy your new car and remain at your service should you need us.